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The feature that makes SharpCRM an indispensable tool for the VTC’s everyday functions is the interoperability it contains. All sub - applications which are described above and constitute SharpCRM, can operate either independently or in cooperation. Taking advantage of the interoperability within the suite as well as in cooperation with ‘ArgusERP’ and ‘Job Compass’ in the next level, a VTC succeeds in creating a sustainable competitive advantage well within the internal functions and mechanisms as well as compared to the competition.